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Privacy Pledge
itc-e.com is committed to protecting
your privacy. The information we gather is used to secure ordering and
provide a more personalized shopping experience. You can help us ensure
your privacy by not sharing your E-Account user name or password with
anyone. If you have any concerns, comments or complaints, be sure to let
us know.
How much information do we ask you for?
We require only the personal information that is needed for safely
processing your online order and for contacting you about your
transactions. It is used exclusively for that purpose. Your personal
information is not shared with any other party. When you purchase online
from ITC, we will contact you by Email to confirm your order and to
update you on the status of your order.
Customer satisfaction
ITC is committed to providing all
customers with a world-class experience. In order to measure how well we
are doing and to better understand how we can continually improve our
product offerings and our ability to meet your unique requirements, from
time-to-time we may contact you by phone or Email and solicit your
participation in research. Your participation is voluntary and you may
request to remove yourself from future efforts of this kind.
How do we protect your information?
We employ powerful 128-bit
encryption technology and Secure Socket Layers (SSL) in all areas where
your personal identity is required. Your account information and order
history are kept behind our firewall on separate servers. All transaction
information is processed under encrypted channels, although you always
have the option to choose unencrypted processing. In addition, access to
your personal information is restricted within our company to provide
maximum security.
Who can see your account information?
Only authorized programming
personnel at ITC are permitted to see your password. Your account manager
is not permitted to see your password. Nor are any other personnel. If you
forget your password, you can receive a reminder via Email or you can
create a new one. Only authorized sales, customer service and accounting
personnel are permitted access to your account information. Employees who
violate our privacy pledge will be subject to our normal disciplinary
process.
What if you change how you use my information?
If we change how we use your personal information, we will notify you by
prominently posting notice of the change to this site.
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