NETWORKS AND COMMUNICATIONS: Unified Communications
To thrive in today's economy you must collaborate with colleagues, partners and customers around the world immediately. At the same time, you must work to foster the quality of their relationships.
ITC's Unified Communications uses the network as a platform for collaboration. Applications can be flexibly deployed on site, on demand and with combined deployment models. Collaboration within the organization and between companies is facilitated through the use of a wide range of market-leading solutions:
Global value chains, mobile employees, social networking, ubiquitous video and information overload is the new norm. To address these business complexities, ITC's Unified Communications connects people, information and teams to enable comprehensive and effective collaborative experiences.
- Description
- Benefits
- Offer
The Unified Communications solutions provide the possibility of an effective, safe and low cost communication, through the integration of voice, video, telephony, data, mobility, instant messaging and call center applications, offering an experience of multiple user interaction channels.
Users are more efficient by having more technology resources in their work. They optimize communication time by always being connected through various media and with important support tools. The choice of which media to use is within reach, considering that the time and place is not an inconvenience when you have a technological platform of this level.
The flexibility provided by this unified solution is easily reflected in better decision times and less time wasted searching for effective means of communication. With ITC's Unified Communications, your company can:
- Connect colleagues, partners, suppliers and customers with the information and knowledge they need
- Access and share video on the desktop, while on the go and on demand as easily as making a call
- Improve team interaction by dynamically bringing together individuals, virtual working groups and teams
- Turning mobile devices into extensions to the enterprise network so employees can be productive anywhere
- Innovate across the value chain by integrating collaboration and communication into applications and business processes
Conferences
Provide your employees with productive, affordable and engaging conferencing experiences with high quality voice, video and online conferencing.
Customer Service
Get closer to customers to increase their satisfaction and loyalty. Actively connect people with the information, knowledge and assistance they need.
IP Communications
Increase the productivity of your workforce by providing consistent communication services to employees in all workspaces through a comprehensive set of IP communications solutions and endpoints.
Mobile applications
Increase the productivity and customer responsiveness of mobile employees, while controlling their mobility costs by turning their mobile devices into extensions of the enterprise network.
Messaging
Communicate effectively and with a high level of security, within the organization and between companies. View real-time presence information and communicate via email, instant messaging and voice mail.
Cost Savings
The cost savings are very high if you know how to use the tool to its fullest capacity. By using an existing network to communicate by video or you, the expenses in external calls are reduced, by making video calls and conferences through the network, the frequency of trips of the executives is reduced.
ITC offers large and scale solutions for telecom operators that can be used for their operation, or can be resold as managed services to their customers.
ITC also offers medium and small scale solutions for financial business, health, industry, commerce, which can be deployed in a few days in "On Premise" mode (deployed at customer's offices) or in "Cloud " mode in Virtual Servers hosted in ITC's Cloud .
Request a visit from our expert consultants to size up your needs and let ITC give you a real-time demonstration of our solutions.
Financial Alternatives
Subscription Service
Turnkey solution delivered in an "On Premise" mode, in a monthly, quarterly or annual subscription format in advance for up to 3 years.
Financing
Turnkey CAPEX solution fully invoiced and financed according to ITC programme policies.
Leasing
Turnkey OPEX solution delivered as a service for up to 3 years and then billed at the end in your last installment, if required (OPEX)